POLIMARK HAS RECEIVED IN 2005 “OSCAR FOR QUALITY” THE PRIZE FOR BUSINESS EXQUISITENESS AWARDED BY THE FUND FOR CULTURE OF QUALITY AND EXQUISITENESS.
- CATEGORY OF SMALL AND MEDIUM ORGANIZATIONS
POLIMARK DOO - BEOGRAD
For the achieved results POLIMARK has received the award for business exquisiteness in the fields of:
. SATISFACTION OF HOUSES/CSONSUMER
. BUSINESS RESULTS
Basic activity of POLIMARK Company is the production of ketchup, mayonnaise and mustard. Total number of employees is 125.
The mission and vision are clearly and unambiguously defined. Quality policy is defined in an original way. Leading role of the director/owner is firmly emphasized by, among other things, determination to introduce the most modern software for managing of business system (SAP).
Systematic gathering of relevant information from the market is carried out. POLIMARK is certified according to ISO 9001 and HACCP. There is modern and exceptionally equipped laboratory.
POLIMARK has worked out excellently the elements for satisfying the utmost customers. There are good criteria for grading of objects. Benchmarking analysis of sale is done and is compared to other sellers. Questionnaire for measuring of satisfaction is well done as well as the method for analyzing of gathered data. Consumer’s satisfaction increases every year, especially of those using ketchup. Efficiency in directing the returned data and consumer’s reclamations is measured on basis of following the trends in making satisfied both buyers and consumers.
POLIMARK is the company in great expansion which carefully and systematically invests in development – and has the investment program up to 2010. POLIMARK, at the same time, operates with finances very wisely securing company’s stability and liquidity by daily promptness in following of the basic operation indicators. Quality of the products and key processes are extremely good, too and comparisons to the most significant foreign manufacturers are very positive for POLIMARK.